The IT Infrastructure Library (ITIL) is the most widely accepted approach to IT service management in the world. ITIL is a best practice framework that has been drawn from both the public and private sectors internationally. It describes how IT resources should be organized to deliver business value, documenting the processes, functions and roles of IT Service Management (ITSM). The focus of a business should move from simply managing the company’s IT to making IT truly productive by helping the business achieve its strategic goals. ITIL certification helps organizations fulfill this goal by providing guidelines for establishing governance standards and enhancing the alignment between business and its IT processes.
Audience: ITIL certification is most suited for IT Managers, System Analysts, Quality Analysts, System Administrators, Operations Managers, and Database
Course Objectives
Month | Dates | No of (days) |
January | 8th, 9th Jan | 2 |
February | 10th, 11th | 2 |
March | 3rd, 4th | 2 |
April | 7th, 8th | 2 |
May | 5th, 6th | 2 |
June | 9th, 10th | 2 |
July | 7th, 8th | 2 |
August | 4th, 5th | 2 |
September | 8th, 9th | 2 |
October | 6th, 7th | 2 |
November | 3rd, 4th | 2 |
December | 8th, 9th | 2 |
Certification Name | Learning Method | Fees (includes Training & Certification costs) | Learning Method | Fees (includes Training & Certification costs) |
ITIL Intermediate Service Strategy Training and Certification | Classroom Training | Total = Rs. 26,500 includes GST | Self Learning | Total = Rs. 20,500 includes GST |
ITIL Intermediate Service Design Training and Certification | Classroom Training | Total = Rs. 26,500 includes GST | Self Learning | Total = Rs. 20,500 includes GST |
ITIL Intermediate Service Transition Training and Certification | Classroom Training | Total = Rs. 26,500 includes GST | Self Learning | Total = Rs. 20,500 includes GST |
ITIL Intermediate Service Operations Training and Certification | Classroom Training | Total = Rs. 26,500 includes GST | Self Learning | Total = Rs. 20,500 includes GST |
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The commonly asked questions pertaining to ITIL Intermediate Certification Training and Examination are -
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Understanding of the processes relating IT Service Management is helpful for successful certification